Shipping policy
All orders will receive an order confirmation email and a separate tracking email at dispatch.
Please make sure your delivery address is correct to avoid delays.
Once the order has been sent, it’s no longer possible to make changes to the shipping address. Please always double-check the address before placing the order.
For re-delivery of returned orders due to an incomplete or incorrect address or uncollected parcel, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.
Shipping is FREE if you spend over $70 in AUS & USA and £50 in UK.
USA: Orders under $70 or expedited:
Standard DHL (3-7 days): $10
Standard UPS (2 to 5 days): $15
Expedited Fedex (2-3 days): $30
AUSTRALIA: Orders under $70 or Express:
Standard Delivery: $10
Express Delivery: $20
UNITED KINGDOM: Orders under £50:
First Class: £6
New Zealand (Shipped From AUS)
Standard (9-15 Days) NZ$20.00
Europe (Shipped from the UK)
Standard (10-20 days) AUD$20.00
Canada (Shipped from the UK)
Standard (10-20 days) CA$20.00
Delivery delays: The delivery time estimates shown above don’t reflect the delays caused by Coronavirus.
Customs Fees: Since BREXIT, we are finding some EU orders are being stuck in customs for longer than we would like. Please allow extra time for this. Most EU countries are now also charging Import Tax, something else to be aware of.