Use this guide to change the combination on your Safely Secured lock. Choose a number you can remember and keep it somewhere safe.
Watch the lock-reset video on YouTube
For product, fitting and care answers, see the Safely Secured FAQs. If you need assistance with an order or a replacement key, please contact the Essential Dog team with your order details.
Safely Secured products are a deterrent to opportunistic theft, not a guarantee against theft or harm. Use reasonable precautions, supervise your dog as appropriate and do not rely on the product alone to keep your dog safe.